Drive continuous value from your Oracle investments with managed services for Oracle from Rimini Street. Our expert, global engineering team, leveled up by our proprietary AI-powered service delivery framework, takes time-consuming tasks off your hands and improves service delivery levels. With Rimini Manage for Oracle, you can look forward to having a partner that not only fixes your tickets but helps identify and address the root causes of your issues, quickly and cost-effectively.
Our one-of-a-kind support and managed services model offers predictable pricing, a proactive approach to issue resolution and seamless handoffs. We can keep your systems functional, high-performing and optimized across your entire ecosystem, enabling you to shift critical resources of people, time and money to strategic projects that fuel growth.
Best of all, you can combine third-party support and application management services for Oracle for even greater impact and operational efficiency — all from one trusted partner with the breadth and depth you need for business success.
Get critical Oracle skills
As the global leader in third-party support for Oracle EBS, Siebel, JD Edwards and more, our expertise extends naturally into AMS for Oracle. Our 800+ engineers expand your team without increasing payroll.
Increase uptime, reduce backlogs and prevent issue recurrence. Taking a proactive approach, we help drive continuous improvement, enable system stabilization and extend the life of your Oracle investment.
Fuel strategic priorities
Leave the day-to-day management of your Oracle systems to us while you redirect your budget savings, team and resources toward projects of innovation, differentiation and growth for your organization.
Compare the value
Research, evaluate and consider the differences before you choose an Oracle AMS support alternative for your mission-critical applications.
Traditional MSPs
MSP key attributes
Our 360° managed services value
Land and expand, revenue generation
Overall focus
Flexibility to choose between unlimited and variable resource models
Contract-focused and tactical
Management approach
Business driven and strategic
Multi-vendor and inefficient
Case resolution
Single vendor for streamlined services and support
Transform and/or replace
Systems approach
Extend the lifespan
Maximizing revenue
Cost model
Pricing options to best match your business needs
Case volumes and speed to closure
Case management
Root cause and client satisfaction
Often SAP/Oracle and project-focused
Advice and guidance
Agnostic and client-focused
SLAs can be hidden behind product support agreements
SLA management
Transparent, driving the right behaviors
4 Ways Your Application Management Services May Be Broken
What are the top four performance issues commonly experienced in other managed services models for Oracle Database and applications? We analyzed thousands of clients’ historical incidents and service requests to find out. See the eye-opening results here.
Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”
Jeff MillerDirector, Business Relationship ManagementNIBCO®
Rimini's proposal for AMS delighted us due to the differential of its model. In addition to the seniority of the engineers and extremely fast response time, today we don't waste any more time having to manage the tickets. It is a great optimization of resources to have a single service provider for support and AMS.”
Valdemar CastilhoIT Operations ManagerIguatemi Empresa de Shopping Centers S.A.
One of our goals was to become more flexible in our PeopleSoft applications upgrade strategy to be able to decide when and how we upgrade these tools. By archiving the PeopleSoft updates we were already entitled to, we were able to complete an upgrade while on independent support — and do it on our own timeline. If we want to upgrade in the future, that’s a choice we can make without outside pressure.”
Contact Rimini Street today to learn how our unified support and application managed services for Oracle can simplify maintenance and free up resources while improving business outcomes.
